Frequently Asked Questions
What is your return policy?
Purchased clothing items are subject to return within 14 days of purchase. To make a return, the item must be unused, in saleable condition, and in its original packaging. The main condition for return is the presence of the receipt.
Swimwear is non-returnable.
What if I received a damaged package?
A return or exchange is possible within 14 days if cash register receipts are available։
Can I exchange my bag for another one?
A return or exchange is possible within 14 days if cash register receipts are available
Can I cancel my order if the delivery is delayed?
Possible with prior notice։